Easy Returns
If you would like to return an item that is in like-new condition with original packaging, you may return the product within 30 days of receipt. Any additional fees for shipping or any minimum order fees are also all non-refundable. Customers who place orders online are responsible for the accuracy of their product selection and information entered. Customers who place orders by phone or chat must review their receipt for accuracy within 24 hours.
Returns with Restocking Fees
Some manufacturers charge a restocking fee. Please ask prior to placing an order. If you return an item with a restocking fee, it will be deducted from the refund.
Non Returnable & Custom Made Product
Powerhouse Lighting sells products from some manufacturers that are custom made or built-to-order. These items are non-returnable and non-cancellable once the order has been placed. Please ask prior to placing an order.